Experienced professional in customer service and accounts receivable with a proven ability to handle financial processes and provide excellent support across multiple channels.
Applied active listening, empathy, and multitasking to effectively support customers via phone, email, and chat.
Conducted invoicing, payment processing, and account reconciliation to ensure accurate financial records.
Worked with tools like Salesforce to manage customer interactions and support activities.
Collaborated effectively within support teams to meet customer service goals.
United Rentals - Teleperformance
Managed end-to-end accounts receivable processes, including generating and distributing accurate invoices, applying payments, and reconciling accounts.
Affirm - Bill Gosling
Served as a first point of contact for customers, providing prompt, professional support via phone, email, and chat regarding account access, payments, loan applications, and general inquiries., Worked with tools such as Salesforce.
9TH GRADE TITLE
HIGH SCHOOL
EXCEL BASIC SKILLS
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