This is my profileContact via CazVidElías
Business Development & Sales with 10+ years of diverse industry experience
Contact
Competencies
Experience in developing sales routes, establishing new clients, and expanding customer bases across various sectors.
Skilled in generating leads for brokerage firms and introducing customers to financial markets such as FOREX and options.
Provided customer support in high-security environments and contributed to multiple Amazon departments, demonstrating versatile communication skills.
Managed new accounts, assigned roles, and maintained performance metrics in project management roles.
Gained industry insights and connections through experience as a hotel receptionist.
Education
Summary
Versatile sales and customer service professional with extensive experience across sectors such as hospitality, e-commerce, and financial markets. Proven ability to develop client relationships, manage accounts, and contribute to team success.
Key Achievements
- Expanded customer base and established new client relationships at Salsas del Chef
- Progressed from outbound sales representative to temporary supervisor at ACNET managing a new account
- Advanced from Level 2 to Level 3 customer service at Amazon Web Services, contributing across multiple departments
Experience
Business to Business Sales
Developed a sales route from San Ramon to Perez Zeledon., Established new client relationships and expanded the company's customer base.
Lead Generation Specialist
Worked for a brokerage firm to generate leads and clients., Introduced customers to FOREX and options markets for investment.
Customer Service, Human Resources, AWS
Progressed from a Level 2 Customer Service position to Level 3 in Amazon Web Services., Contributed to various departments, including Amazon Games, Amazon Video, and Amazon Logistics.
Project Manager
Began as an outbound sales representative and was promoted to Temporary Supervisor., Successfully managed a new account, assigned roles, and maintained desired performance metrics.
Receptionist
Gained experience in the tourism industry, which provided invaluable insights and connections.
Customer Service Representative (Capital One)
Worked on a security-focused account, which emphasized the importance of strict adherence to procedures., Enhanced communication skills and gained valuable customer service experience.