Demonstrated experience with Data Analysis.
Demonstrated experience with Problem Solving.
Demonstrated experience with Attention to Detail.
Demonstrated experience with Reporting.
Support Services Group
Focused on driving sales while retaining existing customers through personalized solutions and strategic communication., Skilled in identifying client needs, overcoming objections, and closing deals, with a strong ability to turn at-risk accounts into loyal clients.
Konnect CX
Highly proficient in the medical field, with expertise in medical terminology and healthcare processes., Skilled in monitoring interpreter performance, delivering feedback and coaching, facilitating calibrations and meetings with clients, and ensuring compliance with quality standards in medical interpretation.
Concentrix
Responsible for optimizing workforce efficiency and ensuring appropriate staffing levels within the organization., Key responsibilities include analyzing call volume trends and forecasts, creating and managing staffing schedules, and monitoring real time adherence to those schedules.
Foundever
Software Development and Data Science
Highschool Diploma
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Demonstrated experience with Project Management.
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