Cloud Services Delivery Project Manager with 10+ years in IT infrastructure
Overseeing cloud infrastructure projects and service implementation across multiple regions.
Managing project scopes, schedules, and stakeholder coordination for complex IT initiatives.
Coordinating with vendors and global stakeholders to ensure project alignment and resource allocation.
Leading IT support and infrastructure stability for enterprise environments.
Managing technical support operations with cross-functional teams and vendors.
Experienced IT professional specializing in cloud services, infrastructure management, and project delivery across Latin America, with a strong background in stakeholder and vendor coordination.
Managed end-to-end delivery of cloud infrastructure projects across Latin America (Mexico, Brazil, China)., Led daily project follow-ups to track deliverables, assess risks, and ensure timely milestone achievement., Defined project scope, schedules, and KPIs in collaboration with global...
Designed and led installation service delivery teams to execute regional infrastructure rollouts., Managed project timelines, material requests, and workforce coordination across multiple cities., Provided strategic guidance and best practices for operational efficiency and customer satisfaction.,...
Directed IT operations supporting 800+ users across Latin America, ensuring infrastructure stability and uptime., Oversaw vendor selection, budget planning, and procurement for technology upgrades., Led implementation of new IT initiatives, ensuring compliance with corporate and regional...
Coordinated technical projects involving VMware, VoIP, and network security., Managed L1–L3 technical support operations and SLA compliance., Collaborated with vendors and internal teams to deliver technology enhancements and infrastructure expansions.