Demonstrated experience with Stata.
Demonstrated experience with Excel.
Demonstrated experience with Power BI.
Demonstrated experience with Microsoft Office Suite.
Topacio Firma Legal Educativa
Streamlined enrollment processes, increasing efficiency and ensuring 100% compliance with institutional standards, demonstrating meticulous data and process management., Acted as a point of contact for internal and external client communication.
Palacio de la Cultura y los Congresos
Coordinated logistics for 4-8 monthly events, improving vendor communication and enhancing operational execution and efficiency., Enhanced financial data tracking systems using Excel., Implemented workflow improvements that increased team productivity and reduced operational delays.
Teleperformance
Managed 40+ customer interactions daily, consistently achieving a 95% satisfaction rate through effective communication and efficient problem resolution., Resolved customer complaints efficiently, demonstrating strong interpersonal skills for building and maintaining relationships with stakeholders.
Licenciatura en Economía y gestión de negocios
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Demonstrated experience with Google Workspace.
