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Experience
Medical Interpreter
Provide interpretation services through video and audio calls.
Over-the-Phone Interpreter
Provided interpretation services for inbound calls between English-speaking clients and Spanish-speaking individuals., Ensure accurate and effective communication in various contexts.
Onboarding Specialist & Project Coordinator
Managed the onboarding process for candidates sourced from job platforms., Recruited, hired, and activated candidates in the handyman platform., Handled incoming cases and provided timely solutions as a project coordinator.
Video Medical Interpreter
Conducted medical interpretation via video calls between English-speaking medical providers and Spanish-speaking patients., Ensured adherence to professional standards and maintained role integrity during interpretations.
OTP Team Lead
Supervised and monitored the performance, quality, and schedule adherence of up to 27 interpreters., Assisted in the recruitment and training of new interpreters.
Medical and Legal Interpreter
Provided interpretation services for medical and legal contexts between English and Spanish speakers.
Administrative Assistant
Managed payroll and administrative tasks., Handled client interactions, payments, filing, and scheduling for the company.
Customer Service and Tech Support Representative
Provided excellent customer service and technical support for inbound calls from Metro PCS customers.
Security Enforcement Officer
Responsible for monitoring incoming traffic at the airport., Checked random cars to see if they seemed suspicious of a terrorist attack due to 9/11 alerts., Checked employees’ bags before entering the premises.