Eliztine

Financial Advisor

Manage and keep client policies up to date as request by client.. Deal promptly with client complaint as escalate to correct department.. Give financial advice on product with different option to choose from.. Follow up on any call back scheduled for set date and time.. Work closely with Team Manager to deliver best results on queries in a timely manner.

Store Manager

Worked on sales floor and interacted with customers to maximize and expand potential.. Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses.. Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences.. Worked close with Owner to assure desired products and customer satisfaction.. Social Media post and advertisement.. Follow up on order payments and shipping of products.

Human Resource Manager

Helped team leaders mediate employee disputes by equipping management with successful tools and handling escalated conflicts.. Supervised work of generalists, coordinators, and administrative staff to handle needs of employees in different departments.. Maintained department records and updated files with current employee information.. Kept employees and management well-informed with regular human resources bulletins.. Conducted new employee orientations and handled personnel on-boarding.. Coordinated and administered employee compensation and other benefits.. Improved employee morale and reduced turnover with regular appreciation events.. Evaluated employee performance and helped managers establish improvement plans.. Identified training requirements for existing employees and organized various training sessions, workshops, and other activities.. Introduced new hires and conducted induction training sessions explaining HR policies, procedures, laws, rules, regulations, and standards.. Collaborated with both manager and employees to handle questions and resolve work-related issues.

Housekeeping Manager

Checked staff cleaning to verify conformance with strict housekeeping quality standards.. Hired, on boarded, and trained new housekeeping staff.. Scheduled housekeepers according to coverage needs and available housekeeping budget.. Developed techniques to reduce team cleaning time while upholding established quality guidelines.. Maintained cleaning equipment in good operable condition.. Enforced team compliance with safe handling, use, and storage procedures for hazardous chemicals.. Reviewed and approved payroll for housekeeping staff.. Housekeeping leader and supervised 7-member housekeeping crew.. Organized effective work schedules to help the team cover all cleaning needs.. Maintained the cleaning supplies necessary to meet expected work demands.. Prioritized rooms and spaces requiring immediate attention.. Inspected completed work to assess the quality of each team member's performance.. Assigned work areas to employees and inspected completed work to meet strict safety and quality standards.. Coordinated with the Maintenance Manager to deliver efficient service and minimize disruptions.. Filled in as housekeeper during staff shortages to keep operations ahead of demand.. Readied rooms promptly by maintaining list of prospective checkouts.. Kept records of work assignments, documented personnel actions, and issued periodic reports.. Conducted in-service training and orientation for new employees.. Attended staff meetings and communicated company policies and priorities to staff.. Kept front desk updated on all room changes, clean and out of order rooms.

Resort General Manager

Co-owner

Assistant Manager