Elvin - Data Analyst with 5 years of experience in financial services

Applied analytical techniques to interpret complex datasets for actionable insights.

Utilized SQL for querying databases and extracting relevant data for reporting.

Created complex spreadsheets and pivot tables for data analysis and visualization.

Developed dashboards and reports using tools like Tableau and Power BI.

End to End customer service management with integrated sales position.

Cold calling, End to End freight brokerage service with a focus on client relationships management., Skilled in negotiating rates, Coordinating shipments and ensuring timely deliveries while providing seamless customer service.

Specializing in cross-border freight management from Mexico to the U.S., including Laredo and major border crossings., Expert in express logistics and high-quality customer service.

Managed overdue accounts, negotiated payment terms and ensured rapid recovery of outstanding debts, while preserving customers relationships.