Emelda - Loan Consultant with 4+ years of client service and record management experience

Springs, Gauteng, South Africaen

Assisted customers with enquiries, ensuring high standard of client service.

Verified customer details and maintained accurate records at two financial institutions.

Published on CazVid

Summary

Dedicated Loan Consultant with over 4 years in financial services, excels in customer support, record keeping, and administrative tasks. Proven ability to ensure accuracy and enhance office efficiency.

Key Achievements

Supported office operations through document processing, filing, and data entry.

Skills

Customer ServiceAdvanced

Provided excellent service, guided clients on documentation, and handled enquiries consistently.

Data EntryAdvanced

Performed data entry, document processing, and record management to ensure accuracy and efficiency.

Documentation & FilingAdvanced

Managed customer records, processed documents, and maintained organized filing systems.

Office AdministrationIntermediate

Performed administrative duties, including administrative support and team collaboration.

Languages

English(Native)Sepedi(Native)IsiZulu(Advanced)

Experience

Loan Consultant

Top Help Finance Cash Loan

01/2020 - Present

Assisted customers with enquiries and provided excellent client service., Processed documents, ensuring accuracy and adherence to company policies., Managed customer records and maintained organized filing systems., Performed data entry and updated internal systems., Worked collaboratively with the...

Loan Consultant

African Brother Cash Loan

02/2019 - 12/2019

Helped clients complete forms and required documentation., Verified customer details and supported accurate record management., Performed administrative duties, including filing and data capture., Answered customer questions and provided service guidance.