Experienced in customer retention, account management, and multimedia content creation with a background spanning telecommunications, hospitality, and digital media.
Handled business accounts, focusing on customer interaction, retention, and service sales
Produced content for Instagram, conceptualized and visualized event marketing materials
Proficient in AUTOCAD, SKETCH UP, 3DSMAX, LUMION pro, and Adobe Suite for design and visualization tasks
Fluent in French, English, and Spanish, used for client interaction and content creation
TBS - TELUS INTERNATIONAL
business accounts managing, customer interaction and retention, turning a cancellation of service into a sale
Industrial Technical Baccalaureate
Graduate
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