Emerson - Bilingual Customer Service Agent with 2 years in Real Estate Support

Santiago de Cali, Valle del Cauca, ColombiaRemoteen

Supported US-based real estate campaign in lead generation and customer service.

Handled maintenance emergency calls and dispatched technicians, ensuring timely resolution.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced bilingual agent specializing in real estate customer service and emergency dispatch in the US market.

Maintained high levels of organization and professionalism in a multilingual environment.

Customer ServiceAdvanced

Provided effective support to residents and prospective renters, ensuring customer satisfaction.

Bilingual CommunicationAdvanced

Utilized bilingual skills to communicate effectively with US clients and residents in Colombia.

Emergency DispatchIntermediate

Managed maintenance emergency calls and coordinated dispatch of technicians efficiently.

Organizational SkillsAdvanced

Demonstrated strong organization skills in handling multiple tasks within a high-pressure environment.

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