Experienced customer service professional with over 5 years in client-facing roles and team management, specializing in financial services and client satisfaction.
Provided patient, efficient, and proactive service, demonstrating strong customer service skills.
Applied excellent communication and active listening skills in client interactions and team management.
Utilized problem-solving abilities to address client concerns and streamline service processes.
Managed customer service teams, fostering collaboration and operational efficiency.
Teleperformance
Worked as a service agent at Teleperformance for nearly one year, gaining extensive experience with clients and developing a solid understanding of the inner workings of a financial institution.
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Over 4 years of experience as a team leader and in customer service., Began working at a young age and was promoted to manager within 2 years., Loyal and punctual employee with 5 years of consistent work experience.
Broadcasting Technology
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Consistent employment history reflecting reliability, punctuality, and commitment.