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Emilio Alejandro Rosales Prado's avatar
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Emilio Alejandro Rosales Prado

Managua, Managua Department, Nicaragua

Customer Service & Legal Assistant with strong organizational skills

  • Supported attorneys and auditors with legal documentation and case material management in a reputed immigration firm.
  • Gained experience in handling complex communication and legal documentation tasks.
  • Progressed from Customer Service Representative to SME and Mentor roles, demonstrating leadership and skill development.
Communication
Advanced
Utilized effective communication skills to support legal teams and manage client interactions.
Leadership
Intermediate
Mentored colleagues and provided support in team environments, fostering collaboration.
Problem Solving
Intermediate
Addressed case-related issues and supported attorneys with complex documentation tasks.
Teamwork
Advanced
Collaborated effectively with legal and customer service teams to ensure smooth operations.
Technical Skills
Intermediate
Managed legal documentation tools and supported technical needs within teams.

Languages

English
C1
Spanish
Native
See Full Skillset on CazVid
2021 - Present
CUSTOMER SERVICE REPRESENTATIVE/ SME/ MENTOR
FOUNDEVER Nicaragua
March 2025 - Present
CUSTOMER SERVICE REPRESENTATIVE/ LEGAL ASSISTANT
Landterra Nicaragua
Working as a Legal Assistant in a recognized Immigration firm has allowed me to build strong skills in organization, communication, and legal documentation managing important case materials, scheduling, and supporting attorneys and auditors with day-to-day needs.
View Complete Work History
🎓
KEISER UNIVERSITY
Business Administration
Completed Present
🎓
UPOLI
Marketing
Completed 2023
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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