Emily - Bilingual Medical Interpreter & Restaurant General Manager with diverse leadership experience

Fluent in English and Spanish, skilled in clear, accurate communication across diverse professional contexts.

Experienced in overseeing daily business operations, managing resources, and ensuring compliance with regulations.

Proficient in identifying customer needs and providing effective solutions to enhance satisfaction.

Strong organizational skills with proven ability to optimize processes and manage multiple tasks efficiently.

Managed high-volume incoming calls and video appointments in English and Spanish., Accurately relayed medical information and followed established communication protocols., Assisted with follow-ups, reminders, and customer needs assessments to ensure satisfaction., Provide accurate, valid and complete information by using the right methods., Assist with follow ups and appointments, reminders and other related tasks.

Oversee daily operations and manage inventory., Ensure high service standards and handle complaints., Prepare budgets and manage payroll and expenses., Ensure health and safety regulations are met., Develop strategies to attract customers., Motivate staff and conduct performance evaluations.