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Emmanuel
Virtual Agent with customer service and supervisory experience
Video resume
Virtual Agent
As a virtual agent, I bring a blend of adaptability, tech savviness, and a customer-focused mindset to the table.nMy strong communication skills, coupled with effective time management, makes me a valuable team player.
Contact
Floridablanca, Santander, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers in healthcare and retail environments, ensuring satisfaction.
Communication SkillsAdvanced
Utilized strong interpersonal skills to interact effectively with clients and team members.
Team CollaborationIntermediate
Worked collaboratively within team settings to achieve operational goals.
Time ManagementIntermediate
Managed responsibilities efficiently across diverse roles in retail and healthcare sectors.
AdaptabilityIntermediate
Adjusted quickly to different roles and environments, from retail to healthcare customer support.
Summary
Experienced in customer support, team supervision, and multi-sector roles, committed to delivering excellent service.
Key Achievements
- Supervised store operations at D1 stores, demonstrating leadership and management skills.
- Served as a customer agent representative for Clover Health and United Health Care, enhancing client relations.
- Utilized effective communication and time management to contribute as a valuable team member.
Skills
Customer ServiceCommunication SkillsTeam CollaborationTime ManagementAdaptability
Published on CazVid - Jul 3, 2025