Emmanuel - Data Analyst with 3 years of experience in financial services

Applied statistical techniques and data visualization tools to interpret complex datasets.

Created reports and dashboards using Excel and Power BI to communicate findings effectively.

Performed queries for data extraction and manipulation from relational databases.

Generated regular financial reports to support decision-making processes.

Provide proficient (b2b) service to customers, Assistances such as basic IT troubleshooting, inquiries, maintenance of accounts, fast and accurate solutions to the customer needs.

Provide possible customers with information regarding specific Microsoft and Amazon cloud services and online products, Work with IT and prospecting possible contracts to implement projects involving several digital services.

Develop professional contact with customers, Provide solutions on the job, Teamwork & team management as being in charge of other production areas.

Provide excellent service and troubleshoot customers’ needs remotely with professionalism.