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Operations & HR Consultant at Aurelia Collective with diverse leadership experience
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Competencies
Expertise in overseeing logistics, optimizing routes, and managing teams to improve operational efficiency.
Skilled in managing distributed teams, designing communication frameworks, and fostering collaboration.
Experienced in advising startups and nonprofits on HR infrastructure and operational strategies.
Proficient in client communication, regulatory compliance, and retention strategies across multiple industries.
Education
Summary
Dynamic operations manager and consultant with extensive experience in logistics, remote team management, and organizational development across diverse sectors including logistics, security, and insurance. Adept at optimizing processes, leading teams, and implementing strategic frameworks for efficiency.
Key Achievements
- Optimized logistics operations at Amazon DSP, enhancing delivery consistency and team mentoring.
- Designed and implemented HR and operational frameworks for remote teams at Aurelia Collective, improving efficiency.
- Managed multi-state insurance agency, ensuring compliance and strengthening client retention across diverse lines.
- Led shift coordination and incident response as Security Supervisor, bolstering team performance and communication.
Experience
Remote Operations & People Consultant
Advises startups, nonprofits, and mission-driven organizations on HR infrastructure, communication strategy, and operational efficiency for distributed teams., Designs and manages frameworks that support multilingual collaboration and cross-cultural communication in fully remote environments.
Security Supervisor
Managed shift coordination and real-time incident response., Designed evaluation frameworks, led team performance reviews, and strengthened communication between field and management units.
Operations Manager / Dispatcher
Directed daily logistics, route optimization, and delivery operations for multiple fleets., Mentored remote leads, implemented standardized communication protocols, and increased delivery consistency under high-volume conditions.
Owner & Licensed Insurance Agent
Operated a fully remote insurance agency with multi-state compliance., Managed all client communications, regulatory filings, and customer retention for life, health, property, and casualty lines.