Experienced virtual assistant skilled in legal document management, client relations, calendar coordination, and conflict mediation. Proven track record of supporting attorneys, executives, and customer service teams with professionalism and efficiency.
Organized, drafted, and filed legal documents, optimizing workflows and ensuring compliance.
Provided frontline support across various channels, handling inquiries, escalations, and conflict resolution effectively.
Managed schedules, appointments, and complex travel logistics for clients and executives.
Handled document preparation, correspondence, expense tracking, and general admin tasks to support business operations.
Legal Support Help
Managed and organized legal and administrative documents, including personnel files and document inventories., Prepared, formatted, and maintained sample employee handbooks and the initial suite of hiring documents., Coordinated complex travel logistics, including booking flights, hotels, and...
Extensive Training
Reception (call, sms, chat, email support), Setting up appointments and calendar management, Email and file management, Client communication such as intake of potential clients, Gathering and organizing intake information and documents, Drafting and sending templated correspondence such as letter...
Prialto | Pronto BPO
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Airbnb | Intouch CX
Bachelor of Science
Diploma
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