Experienced call center agent with a strong background in customer communication, financing procedures, and technical applications. Adept at managing calls, handling objections, and supporting report preparation using advanced Microsoft Office tools and AI applications. Eager to leverage skills in...
Delivered professional communication and effective objection handling to maintain high customer satisfaction.
Utilized Excel, Word, PowerPoint, and Access for report creation, data analysis, and presentation tasks.
Applied AI tools to support process automation and improve report preparation workflows.
Demonstrated computing expertise and technical understanding to enhance communication and operational efficiency.
JMS Enterprise
Managed calls to qualify clients, Presented financing options, Completed MCA applications, Handled objections effectively
High School Diploma
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