Experienced professional with over 10 years in social work, medical interpretation, and community health. Skilled in data analysis, HR, and client support, dedicated to facilitating communication and social well-being across diverse sectors.
Applied data processing and analysis for Alexa services, ensuring confidentiality and supporting AI development.
Conducted social evaluations, therapeutic group sessions, and community workshops for disabled populations and addiction recovery programs.
Provided technical support for telecom and cable services via phone, resolving connectivity issues and processing sales.
Performed simultaneous and call interpretation in medical and public service settings for English and Spanish speakers.
Self Employed
Cold calling, Text messages, Email sales, Construction of leads and database, Prospecting
Voyce Global
Interpret calls and videocalls to patients that dont speak english and are located in United States and Canada., Simultanous interpretation in both English and Spanish to the medical staff at hospitals, clinics, urgent care, and others.
Outsourcing
Sales person contracted outsourcing for different companies based in US, Cold Calling, Prospecting
Languageline solutions
Interpret calls for people living in United States and Canada and required different services related with public services, government offices, bank, and medical institutions.
High school diploma
Office package and components certificate
Certification for participation in Academic and organizational laboratory
Economic planning and social promotion
Participation certificate
Discover other professionals with similar experience
Led recruitment, staff organization, and social responsibility projects, including staff workshops and administrative HR procedures.
Costa Rica Recovery
Social evaluation and treatment for addict people and their families., Social attendance for the patients, individual and family sessions., Therapeutical approach for the treatment and cease of drug abuse, and its maintenance., Various Administrative tasks such as coordination for medical...
Amazon
Analysis and processing data for Alexa Services, in three different transformations., Data handling for protection of confidential information., Analysis of alpha numerical data to feed artificial intelligence.
Sueños Hoteleros Tropicales S.A
In charge of all the recruitment process, Creation of forms for CCSS and INS, Creation and development for social responsibility actions, Staff organization, Recruitment of staff members, Sick-leave processes, Permissions and vacations processes, Development of job interviews, Attention of several...
San Vicente de Paul Hospital
Social attendance of patients from oncology and teenager pregnancy in the hospital., Development of individual interviews and family interviews., Group sessions for the treatment of duel., Creation of daily diary., Creation of social informs., Creation o semestral informs of the actions done., Home...
Asociación para la defensa de los derechos de las personas con discapacidad de Belén
Planification and evaluation of social intervention with disabled population., Development of group attention for therapeutical process., Planification and execution of Socio-educational workshop with disabled population., Meetings with several social actors, such as local government and other...
