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Erika

Secretary of Community Liaison

Contact

Garland, Texas, United States
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Competencies

Administrative Support

Demonstrated experience with Administrative Support.

Customer & Client Service

Demonstrated experience with Customer & Client Service.

Operations Coordination

Demonstrated experience with Operations Coordination.

Email & Phone Communication

Demonstrated experience with Email & Phone Communication.

Scheduling & Follow-Up

Demonstrated experience with Scheduling & Follow-Up.

Education

Master of Social Work
East Texas A&M University
Completed 2027
Bachelor of Applied Science, Early Childhood Education
Dallas College
Completed 2025

Languages

English
Spanish

Summary

Secretary of Community Liaison open to new opportunities

Experience

Secretary of Community Liaison

Garland ISD - Family and Community Engagement
Jan 2019 - Present

Serve as a primary point of contact for internal and external stakeholders, responding to questions, providing information, coordinating follow-up, and connecting individuals with the appropriate resources or departments.. Coordinate administrative and operational activities across multiple projects, programs, events, partnerships, and deadlines while maintaining organized records and clear communication.. Track purchasing and financial activity including departmental budgets, P-card transactions and reconciliations, purchase orders, vendor documentation, receiving, and expenditures.. Use Excel, Oracle, email, and internal systems to enter and maintain information, track status and outstanding items, and review records and supporting documentation for accuracy and completeness.. Research and resolve transaction, vendor, purchasing, and documentation issues by communicating with Finance, Purchasing, vendors, staff, and other stakeholders.. Communicate procedures, requirements, deadlines, and next steps clearly to stakeholders and provide timely follow-up when additional information or action is needed.. Train and support new administrative staff on procedures, systems, expectations, and day-to-day processes.. Provide bilingual English/Spanish assistance and handle sensitive information with professionalism, discretion, and confidentiality.

Student Teacher - Second Grade

Garland ISD - Ethridge Elementary
Jan 2024 - Jan 2025

Managed daily priorities, prepared materials, used technology, communicated with staff, maintained records, and adapted support to individual needs in a fast-paced environment.

Secretary to the Principal - Summer School

Garland ISD - O'Banion Middle School
Jan 2016 - Jan 2017

Provided administrative and front-office support including customer service, records, scheduling, communications, information coordination, and day-to-day office operations.

ESL Instructional Aide

Garland ISD - Coyle Middle School
Jan 2015 - Jan 2019

Provided bilingual support, responded to student and family needs, maintained positive relationships, and collaborated with staff to support effective daily operations.

Skills

Administrative SupportCustomer & Client ServiceOperations CoordinationEmail & Phone CommunicationScheduling & Follow-Up
Published on CazVid - Oct 22, 2026
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