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Erika
Customer Service Specialist with 10+ years of empathetic client care
Video resume
Customer service care
Have around 10 years of experience, am very empathetic person, very efficient, fast learner and a multitasking person
Contact
San Vicente de Moravia, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided empathetic and efficient support to clients in diverse settings, ensuring customer comfort and satisfaction.
Bilingual CommunicationAdvanced
Conducted customer interactions fluently in English and Spanish, adapting communication to client needs.
MultitaskingAdvanced
Managed multiple tasks simultaneously, maintaining efficiency and attention to detail.
Learning AgilityIntermediate
Quickly adapted to new tools and processes in customer service roles.
Summary
Experienced in providing empathetic, bilingual support in customer service with a strong focus on client satisfaction and efficiency.
Key Achievements
- Gained extensive experience working with diverse customer groups including seniors and providers
- Developed bilingual communication skills in English and Spanish for customer support roles
- Built a reputation for empathy, efficiency, and multitasking in customer service environments
Skills
Customer ServiceBilingual CommunicationMultitaskingLearning Agility
Published on CazVid - Jul 3, 2025