Ernesto - Customer Service & Appointment Setter with 9 years in Call Centers

Tijuana, Baja California, MexicoRemoteen

Gained diverse experience across various call center roles including skip tracing, appointment scheduling, and customer service.

Managed appointment setting for multiple industries such as solar panels, real estate, tax relief, and auto warranty.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center professional with 9 years of expertise in customer service and appointment setting across diverse industries.

Accumulated extensive experience working in a call center environment for nearly a decade, demonstrating versatility and dedication.

Customer ServiceAdvanced

Provided customer support and assistance across different industries, ensuring customer satisfaction.

Appointment SettingAdvanced

Scheduled appointments for clients in solar energy, real estate, and auto warranty sectors, managing calendars and client interactions.

Call Center OperationsIntermediate

Handled various call center functions including skip tracing, roadside assistance, and auto warranty inquiries.

Communication SkillsAdvanced

Communicated effectively with clients, colleagues, and stakeholders to facilitate processes and customer satisfaction.

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