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Ernesto
Customer Service Representative with multilingual communication skills
Video resume
Customer service representative
My job consists in tending to customers in need of breaching the language barrier in order to make their lives easier and their problems seem not so big.
Contact
Municipio de Metepec, México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance to customers by addressing inquiries and resolving issues.
CommunicationIntermediate
Bridged language barriers and facilitated clear understanding between customers and the company.
Problem SolvingIntermediate
Assisted customers in troubleshooting and resolving their concerns effectively.
Industry KnowledgeBeginner
Acquired understanding of customer service procedures within the medical and general industries.
Summary
Experienced in delivering customer support and resolving inquiries across diverse sectors, including healthcare.
Key Achievements
- Managed customer interactions to resolve issues effectively across diverse industries including medical.
- Gained experience in handling customer needs and problem-solving to enhance user satisfaction.
- Developed communication skills by bridging language barriers to ease customer concerns.
Skills
Customer ServiceCommunicationProblem SolvingIndustry Knowledge
Published on CazVid - Jul 3, 2025