Experienced in client engagement, event coordination, and front desk operations across logistics, hospitality, and retail sectors. Skilled in interpersonal communication, team collaboration, and problem-solving.
Applied customer service management and account management techniques across different roles to enhance client satisfaction.
Engaged in business development activities including preparing quotes and handling client requests across logistics and transport sectors.
Participated in planning and executing events, demonstrating foundational skills in coordination and logistics.
Utilized strong interpersonal communication to assist guests, handle client requests, and collaborate within teams.
CIC Logistics
Phone Sales Executive., Fleet Advisor (individual and mass fleets)., Customer Advisor for freight sales.
North American Transport Service
Handling business and social event requests., Preparing quotes according to client needs., Successful execution of confirmed events.
Prime Sources
Hotel Real Intercontinental San Pedro Sula
Hotel Hilton Princess San Pedro Sula
Assisted guests during check-in and check-out processes., Managed front desk cash register and service charges., Provided guests with general information.
Bachelor's Degree
High School Diploma
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