This is my profileContact via CazVidEsteban
Customer Service Advisor with multilingual expertise and technical skills
Contact
Medellín, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered guidance and assistance to diverse clients, focusing on foreign visitors at Parque Comercial El Tesoro.
Multilingual CommunicationIntermediate
Provided support to foreign clients, leveraging language skills to improve customer engagement.
Technical SkillsAdvanced
Utilized Advanced Excel and Mailjet for data handling, mailing campaigns, and reporting tasks.
Leadership & TeamworkIntermediate
Collaborated effectively within multicultural teams, contributing to a positive work environment.
Education
B.A. in Economics
Universidad Pontificia Bolivariana
Completed July 2024
Languages
EnglishB2 Level
Summary
Experienced in client assistance, guiding diverse visitors with strong communication skills. Skilled in Excel and email marketing tools, fostering teamwork and leadership in multicultural settings.
Key Achievements
- Provided guidance and assistance to visitors, focusing on foreign clients, enhancing customer experience.
- Demonstrated leadership and teamwork in multicultural and multidisciplinary teams.
- Utilized Advanced Excel skills and Mailjet for efficient communication and data management.
Experience
Bilingual Customer Service Advisor
Parque Comercial El Tesoro
Nov. 2020 - Apr. 2021
Provided guidance and assistance to visitors, with a focus on foreign clients.
Skills
Customer ServiceMultilingual CommunicationTechnical SkillsLeadership & Teamwork
Published on CazVid - May 17, 2026