Esteban - Customer Service Agent with 1.5+ years in BPO and Banking

Bogota, Bogota D.C., ColombiaRemoteen

Gained experience in customer care for airline services at Iviria and Spain Airlines

Handled banking service inquiries, including credit and debit cards, at Scotiabank

Published on CazVidVideo interview availableOpen to remote

Summary

Bilingual agent with over 1.5 years in customer support for airline and banking industries, specializing in service delivery and client satisfaction.

Customer ServiceIntermediate

Provided customer support in airline and banking sectors, resolving inquiries and issues.

Bilingual CommunicationIntermediate

Communicated effectively in both Spanish and English to assist clients.

Banking KnowledgeIntermediate

Understood banking products including credit and debit cards and Apple Day service.

Industry Knowledge (Airlines & Banking)Intermediate

Acquired specialized knowledge related to airline operations and banking services.

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