Esteban Rojas

Managed recruitment process for Uber Black drivers, including sourcing, screening, interviewing, and onboarding., Developed a strong pipeline of qualified candidates through targeted outreach, social media, and referrals., Provided guidance to candidates throughout the hiring process, optimizing their experience and retention., Tracked recruitment metrics to refine hiring strategies and stay updated on industry trends and regulations.

Provided customer support by assisting clients with inquiries, claims, and policy details related to furniture insurance., Processed claims efficiently, ensuring timely resolutions while maintaining high customer satisfaction.