This is my profileContact via CazVidEsteban
Recruiter with 5+ years in transportation and insurance industries
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Competencies
Utilized social media, referrals, and outreach strategies to attract qualified candidates.
Conducted candidate interviews, assessing qualifications and cultural fit for Uber driver roles.
Guided new hires through the onboarding process to ensure smooth integration into the company.
Managed customer inquiries and claims for furniture insurance, ensuring efficient resolutions.
Used Excel for tracking recruitment metrics and managing data related to customer claims.
Education
Languages
Summary
Experienced recruiter and customer service professional with a proven track record in transportation and insurance industries.
Key Achievements
- Led recruitment for Uber Black drivers at Teleperformance, developing a robust candidate pipeline.
- Managed end-to-end hiring processes, from sourcing through onboarding, optimizing candidate experience.
- Provided customer support and claims processing for furniture insurance, maintaining high satisfaction.
Experience
Recruiter
Managed recruitment process for Uber Black drivers, including sourcing, screening, interviewing, and onboarding., Developed a strong pipeline of qualified candidates through targeted outreach, social media, and referrals., Provided guidance to candidates throughout the hiring process, optimizing their experience and retention., Tracked recruitment metrics to refine hiring strategies and stay updated on industry trends and regulations.
Recruiter
Customer Service
Provided customer support by assisting clients with inquiries, claims, and policy details related to furniture insurance., Processed claims efficiently, ensuring timely resolutions while maintaining high customer satisfaction.