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Estefania
Real Estate Virtual Assistant with 3 years of industry experience
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Competencies
Utilized CRM systems like KvCore for lead management and follow-up.
Created and uploaded property listings on MLS platforms, maintaining accurate and current data.
Prepared contracts and managed transaction documents using Glide, Car Forms, Skyslope, and Dotloop.
Handled emails, calls, and texts to support clients and coordinate meetings or services.
Designed flyers on Canva for marketing and property promotion activities.
Education
Languages
Summary
Experienced virtual assistant with expertise in real estate operations, client communication, and contract management, passionate about supporting teams to improve efficiency and customer service.
Key Achievements
- Managed property listings, contracts, and customer relationships across multiple real estate platforms.
- Handled inbound and outbound lead qualification, cold calling, and follow-up to streamline sales processes.
- Supported property management tasks, including document uploading and scheduling, enhancing operational efficiency.
Experience
Real Estate Virtual Assistant
Drafting Contracts, with either Glide or Car Forms, Uploading Listings on MLS, Uploading Docs on Transaction Coordinator software such as Skyslope or Dotloop, Setting up Docusign, Property Management for Several units, Customer Support, Scheduling agenda, ( this includes medical appt, showings, or...
Virtual Assistant
Handle the incoming calls, as well as the incoming leads in KvCore, Buyer, Rental, and Seller leads, are prequalified to proceed with the transaction and be assigned to an agent, Cold and Warm calling, Follow-up, and QC of the already assigned leads, Handle Both emails and phone calls.
Payroll analyst
Check that the health personnel of the State were paid correctly according to their schedule in the health centers.
English Teacher
Teaching English for kids and teens.
Financial Analyst
Check the applications from the clients to obtain several kinds of credits and products the bank provides.
Credit Card Analyst
Check the applications from the clients and see if they were eligible for a credit card.
Supervisor of the Credit Card Department
Supervised the personnel and the activation of credit cards, Worked along with the back for the security department.