Results-driven logistics professional with extensive experience in route optimization, fleet management, and customer relations. Demonstrates a strong commitment to efficiency, safety, and client satisfaction in high-volume environments.
Utilizes GPS and real-time data to streamline delivery routes, improving efficiency and timeliness.
Oversees vehicle operations, maintenance, and compliance to ensure optimal delivery performance.
Builds strong client relationships through reliable service and effective communication.
Develops plans to improve operational efficiency and meet delivery targets consistently.
Amazon DSP
Operate non-CDL box trucks for high-volume, time-sensitive deliveries across the Phoenix metro area. Maintain 98% on-time delivery rate through GPS-based route optimization and real-time adaptability. Lead safety compliance initiatives including daily vehicle inspections and driver accountability protocols. Onboard and train new drivers, supporting consistent team performance in a fast-paced environment
iAutoHaus
Delivered precision paint correction and full-service detailing, boosting client satisfaction by 20%. Built a repeat client base through consistent quality, reliability, and strong customer communication. Managed scheduling, supply inventory, and workflow efficiency as a solo operator
Optimum Management Group
Increased team revenue by 15% through strategic planning, KPI tracking, and targeted client outreach. Built and maintained long-term client relationships, reducing churn and resolving escalations effectively. Mentored junior sales staff and integrated customer feedback to improve service delivery. Utilized Salesforce and HubSpot CRM platforms for pipeline management and performance reporting
High School Diploma
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