Customer Service Profile | CazVid

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Evelyn Ortiz

Irapuato, Guanajuato, México

Customer Service Representative with 10+ years in client interactions

  • Provided in-person, phone, email, chat, and social media support to customers
  • Accumulated over a decade of experience in diverse customer service environments
  • Demonstrated consistent ability to handle multiple communication channels
Customer Communication
Expert
Effectively communicated with customers across multiple platforms ensuring clear and helpful support.
Problem Solving
Advanced
Resolved customer queries and concerns, maintaining satisfaction and loyalty.
Multichannel Support
Advanced
Provided support via phone, email, chat, and social media to meet diverse customer needs.
Conflict Resolution
Intermediate
Managed and de-escalated customer complaints to ensure positive outcomes.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Customer Service Representative

Worked with customers in person, over the phone or online through email, chat and social media.

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