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Demonstrated experience with Client support.
Demonstrated experience with Client confidentiality.
Demonstrated experience with Interpersonal communication.
Demonstrated experience with Cross-cultural communication.
Demonstrated experience with Relationship building.
Addressed customer requests and concerns, Provided relevant information and options to resolve issues, Maintained professionalism under pressure while resolving disputes
Identified and targeted high-potential accounts, Generated additional sales opportunities with upselling and cross-selling techniques
Handled escalated calls efficiently, Responded to customer requests offering excellent support