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Ezequiel

Customer service representative

Video resume

Customer service representative
Focus on give the customers the best experience when they calls us for assistance!

Contact

Mexico City, Mexico City, Mexico
Open to remote
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Competencies

Customer ServiceIntermediate

Handled customer inquiries and provided technical support to ensure customer satisfaction.

Technical SupportIntermediate

Assisted customers with technical issues in a call center setting for various companies.

Communication SkillsIntermediate

Effectively communicated with customers to resolve issues and provide clear support.

Industry KnowledgeBeginner

Familiar with telecom and financial services sectors, including product and service offerings.

Summary

Experienced customer service agent with 4 years in call centers for telecom and financial institutions, dedicated to improving customer experience.

Key Achievements

  • Gained experience working in the customer service and technical support departments at Huawei, Master Card, and AT&T.
  • Provided assistance and support to customers, focusing on enhancing their experience.
  • Accumulated four years of call center industry experience, demonstrating commitment and role progression.

Skills

Customer ServiceTechnical SupportCommunication SkillsIndustry Knowledge
Published on CazVid - Jul 3, 2025
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