Fabián - Customer Service Representative with Banking & Disputes Experience

San José, San José, Costa RicaRemoteen

Handled a wide range of customer calls, including disputes and collections

Transferred calls to appropriate departments to ensure effective resolution

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service representative specializing in banking, disputes, and collections, with strong communication skills.

Communication SkillsAdvanced

Utilized strong communication skills to assist customers and transfer calls efficiently

Customer ServiceAdvanced

Provided support in banking, disputes, and collections, addressing diverse customer needs

Call HandlingIntermediate

Managed various types of calls, including transferring and dispute-related inquiries

Dispute ResolutionIntermediate

Dealt with disputes in a banking context, ensuring customer issues were addressed