Demonstrated experience with Spanish.
Demonstrated experience with English.
Demonstrated experience with Active Listening & Empathy.
Demonstrated experience with Time Management & Multitasking.
Gestora Peruana de Hospitales S.A.
Answered inbound calls and assisted patients with scheduling medical appointments and providing information about services., Handled sensitive information with confidentiality and professionalism., Provided empathetic and effective customer support in high-pressure situations.
Teleperformance
Trained in bilingual (English–Spanish) medical interpretation for healthcare services., Practiced accuracy, active listening, and cultural sensitivity in patient–doctor communication.
Software Engineer
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Demonstrated experience with Call Handling & Conflict Resolution.
