Fabian - Data Analyst with 5 years of experience in finance and healthcare

Applied statistical techniques and tools to interpret complex datasets.

Designed dashboards and visual reports using Tableau and Power BI.

Developed complex queries to extract and manipulate data for analysis.

Utilized Python libraries such as Pandas and NumPy for data processing.

Conducted outbound calls to English-speaking clients to identify and qualify potential leads., Strengthened communication and persuasion skills through daily customer interactions.

Handled inbound calls and assisted English-speaking customers with inquiries, scheduling, and issue resolution., Managed ticket follow-ups and maintained high satisfaction levels.

Coordinate and schedule inspection appointments, ensuring route efficiency and timely service completion., Manage client communication and follow-ups with requests from insurance companies and agencies.