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Data Analyst with 5 years of experience in finance and healthcare
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Competencies
Applied statistical techniques and tools to interpret complex datasets.
Designed dashboards and visual reports using Tableau and Power BI.
Developed complex queries to extract and manipulate data for analysis.
Utilized Python libraries such as Pandas and NumPy for data processing.
Education
Summary
Dedicated data professional with over five years of experience translating data into actionable insights across finance and healthcare sectors.
Key Achievements
- Led the development of data visualization dashboards that improved reporting efficiency
- Analyzed large datasets to support strategic decision-making in finance projects
- Progressed from Data Analyst to Senior Data Analyst, expanding scope of responsibilities
Experience
Leads Generator
Conducted outbound calls to English-speaking clients to identify and qualify potential leads., Strengthened communication and persuasion skills through daily customer interactions.
Customer Service Representative
Handled inbound calls and assisted English-speaking customers with inquiries, scheduling, and issue resolution., Managed ticket follow-ups and maintained high satisfaction levels.
Scheduling Coordinator
Coordinate and schedule inspection appointments, ensuring route efficiency and timely service completion., Manage client communication and follow-ups with requests from insurance companies and agencies.