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Fabio
Customer Service and Data Analysis professional with diverse experience
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Competencies
Utilized statistical software to process and analyze census and survey data.
Created reports, presentations, and managed documentation for various administrative roles.
Provided bilingual support in medical interpreting and banking customer service environments.
Handled procurement, coordination with educators, and logistical support in multiple organizational roles.
Managed website content updates and visual content creation for online platforms.
Education
Languages
Summary
Experienced professional with skills in data analysis, administrative support, and bilingual communication, demonstrating adaptability across multiple sectors.
Key Achievements
- Performed data review, cleaning, and analysis for the 2024 Population and Housing Census.
- Managed operations security involving drone control, inspection, and advertising missions.
- Provided bilingual medical interpretation and customer service across various roles.
Experience
Customer Service Phone Representative
Bilingual medical interpreter., Medical interpreter for Language Line Solutions and Interpreter Connect services.
Technician for Census Data Review
Technician for the processing, analysis, review, cleaning, and consistency of data from the 2024 Population and Housing Census.
Tax Officer
Tax Officer in the vehicles section of the ATM.
Teller
Customer service officer in front office bank teller duties.
Operations Security Manager
Operations security manager for the company on control, inspection, and advertising missions using drones.
Administrative Assistant
Procurement assistance, student control, coordination with educators, accounts, logistical and administrative support.
Administrative Analyst
Analysis of procurement, sub-warehouse operations, and logistical and administrative support.
Student Intern
Support in project review and various activities of the PNAUP program.
Research Assistant
Research assistant for the technology and society project for the study of the digital economy.