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Data Analyst with 5 years of experience in Retail and E-commerce
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Competencies
Applied statistical methods and tools to interpret complex datasets and support business decision-making.
Utilized SQL for extracting and manipulating data from relational databases to generate reports.
Created interactive dashboards and visualizations to present insights to stakeholders.
Developed complex spreadsheets with formulas and pivot tables to analyze sales and customer data.
Worked closely with marketing, sales, and IT teams within project scopes to enhance data-driven initiatives.
Summary
Detail-oriented Data Analyst with extensive experience in retail and e-commerce environments, specializing in data collection, reporting, and visualization.
Key Achievements
- Led data collection and analysis processes to optimize marketing strategies.
- Developed and maintained dashboards for real-time sales tracking.
- Collaborated with cross-functional teams to improve data accuracy and reporting efficiency.
Experience
OP Interpreter
Over the phone interpretation services (Including Medical & Legal) through different platforms such as Propio, Globo, Telelanguage
Online Science Tutor
Remote tutoring service of the subject “Physical Sciences” for students in the USA through the platform tutor.com
Bilingual Customer Service Representative
Customer service, advice, inbound sales and after-sales service for the company T-Mobile USA
Telephone sales agent
Outbound sales of mobile phone plans and equipment