Experienced technical support and customer service specialist with over 22 years in call centers, tech support, logistics, and multilingual roles.
Provided troubleshooting and technical assistance for hardware, software, and connectivity issues.
Handled customer inquiries, collections, and service requests across multiple companies and platforms.
Managed logistics for military movements in Italy, verifying proper transportation and timing.
Fluent in English, Spanish, and Italian, facilitating effective communication in diverse environments.
Quickly learned and adapted to various proprietary systems in different organizational settings.