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Fátima Ortiz

Tres Palos, Guerrero, México Available for Remote Work

Customer Service Representative with 7 years of support experience

  • Accumulated 7 years of dedicated experience in customer support roles
  • Consistent demonstration of expertise in customer service best practices
  • Proven ability to meet customer needs effectively in a support environment
Customer Service
Advanced
Applied in handling customer inquiries and providing support effectively.
Communication Skills
Advanced
Utilized clear communication to resolve issues and ensure customer satisfaction.
Problem Solving
Intermediate
Addressed customer concerns efficiently by analyzing problems and providing solutions.
Conflict Resolution
Intermediate
Managed and de-escalated customer conflicts to maintain positive relations.
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Customer service representative

Hello there I'm Fatima Ortiz and I have 7 years working in customer service

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