Fausto

Customer Service and Appointment Setter

Contact

Santa Ana,California,United States

Available on CazVid

Contact via CazVid

Competencies

Leadership skillsIntermediate

Demonstrated experience with Leadership skills.

MS office skillsIntermediate

Demonstrated experience with MS office skills.

EmpathyIntermediate

Demonstrated experience with Empathy.

PatienceIntermediate

Demonstrated experience with Patience.

AdaptabilityIntermediate

Demonstrated experience with Adaptability.

Education

High school certificate

Colegio Cristiano Justo Gonzales Carrasco

English superior level

European Academy

Languages

enNative

Experience

CUSTOMER SERVICE AND APPOINTMENT SETTER

GLOBAL COMUNICATION SOLUTION

Verifying patient`s coverage to see whether was eligible to get the procedure or not, as well as making appointments with his primary care physician, Receiving Bill reports to start a claim process, Assisting the member with explaining plan details such as how plan A, B and C works

CUSTOMER SERVICE AGENT

WALMAR[link hidden] (TELUS INTERNATIONAL)

Handling customer complaints, requests and questions regarding online orders

CUSTOMER SERVICE AGENT

AMWAY NORTH AMERICA (ATENTO)

It was a full customer service Account in which, I was able to solve different customer’s concerns and receiving complaints related to products, as well as assisting customers with placing orders online

CUSTOMER SERVICE AGENT

NEXT ERA CARE (GEXA ENERGY – FRONTIER UTILITIES) FOCUS SERVICES

billing issues, payment, extensions, refunds, adjustments, responsible for explaining and breaking down charges for the customer.

Skills

Leadership skillsMS office skillsEmpathyPatienceAdaptability

Published on CazVid - May 17, 2026

See more Customer Service in United States En español

Contact Fausto