Experienced restaurant and branch manager with expertise in staff supervision, operations, and customer satisfaction. Known for implementing standards improvements and fostering teamwork.
Led recruitment, training, supervision, and team coordination in hospitality settings.
Managed daily restaurant activities including inventory control, financial reporting, and resource allocation.
Handled customer inquiries, feedback, and ensured high satisfaction levels through effective interaction.
Tracked sales transactions and managed branch financials, including budgeting and forecasting.
Club Hípico Los Sargentos
Managed daily operations to ensure efficiency, consistency, and quality in food and service., Calculated inventory and ordered supplies., Greeted and encouraged feedback from customers to implement improvements., Tracked daily sales transactions and updated financial reporting., Monitored inventory...
VCC Investors
Addressed inquiries promptly and professionally., Trained stock team in merchandising and customer service., Evaluated staff performance and provided feedback., Resolved inquiries effectively to ensure satisfaction.
Hierro Brothers Coffeeshops
Improved customer satisfaction by resolving client issues promptly., Maintained professional customer interactions., Monitored branch performance against KPIs., Boosted staff productivity with training sessions., Managed branch financials: budgeting, forecasting, expense tracking., Oversaw...
Bachelor
Bachelor
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