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Felix
Customer Service Representative with 5 years of service experience
Video resume
Customer service representative
Customer service support
Contact
Ciudad Sandino, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Provided assistance and support to customers, ensuring their needs were addressed effectively.
Active ListeningIntermediate
Applied active listening techniques to understand customer issues and deliver appropriate solutions.
Patience and Goal OrientationIntermediate
Demonstrated patience and focus on goals to improve customer satisfaction and resolution rates.
Communication SkillsIntermediate
Communicated clearly and effectively to manage customer inquiries and provide information.
Summary
Experienced customer service representative with five years of dedicated service, skilled in active listening, patient communication, and proactive problem-solving.
Key Achievements
- Accumulated five years of experience supporting customer service roles
- Developed patient, goal-oriented, and proactive approach to customer interactions
- Utilized active listening skills to enhance customer support quality
Skills
Customer SupportActive ListeningPatience and Goal OrientationCommunication Skills
Published on CazVid - Jul 3, 2025