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Félix

Customer Service & Language Teacher with Diverse Experience

Contact

Masaya, Masaya Department, Nicaragua
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Competencies

Language InstructionAdvanced

Successfully taught Spanish and English to students, improving language skills and cultural understanding.

Customer ServiceAdvanced

Handled inquiries and support across various organizations, ensuring positive customer interactions.

InterpretationIntermediate

Facilitated communication in multilingual environments as an interpreter at I AM MINISTRIES.

Social Media & Activities CoordinationIntermediate

Managed social media and organized activities at La Mariposa Spanish School and Eco Hotel.

Computer SkillsIntermediate

Experienced in Word and Excel for document creation and data management.

Education

Humberto Aguilar elementary school
Completed 2005
San Juan Bautista National Institute
Completed 2010
ESL teacher degree
National Autonomous University of Nicaragua
Completed 2016

Languages

Englishadvanced
Spanishnative

Summary

Dedicated professional with extensive experience in customer support, language instruction, interpretation, and activity coordination within hospitality and nonprofit sectors.

Key Achievements

  • Taught Spanish and English at La Mariposa Spanish School and Eco Hotel, engaging with diverse students and managing class activities.
  • Provided customer service and technical support at multiple organizations, enhancing client experience and satisfaction.
  • Interpreted at I AM MINISTRIES, facilitating communication in multicultural settings.

Experience

Spanish and English teacher, customer service, touristic guide, activities organizer, social media

La Mariposa Spanish school and eco hotel
2015 - 2021

Interpreter

I AM MINISTRIES
January 2017

Customer service representative

Accedo Technologies
November 2021 - January 2022

Customer service representative

Inspiro Nicaragua
August 2022 - January 2023

Customer service and tech support representative

Ibex Nicaragua
April 2023 - May 7

Skills

Language InstructionCustomer ServiceInterpretationSocial Media & Activities CoordinationComputer Skills
Published on CazVid - Jul 3, 2025
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