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Customer Service Professional with diverse experience in client relations
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Competencies
Provided customer support and resolved issues via chat, in-person, and phone interactions across varied settings.
Effectively communicated with customers in diverse environments, including bilingual contexts with English.
Handled administrative tasks, including file management and document organization for a government institution.
Managed cash transactions accurately at restaurant and café establishments.
Utilized Windows-based applications including Word, Excel, PowerPoint for daily administrative functions.
Education
Languages
Summary
Experienced in client support, administrative management, and cash handling across various service environments.
Key Achievements
- Handled customer inquiries and complaints through multiple channels including chat and in-person interactions.
- Managed cash handling and customer service at restaurant and café settings, ensuring smooth operations.
- Conducted administrative tasks including document management and archivo handling at government level.
Experience
Servicio al Cliente
Responsable de realizar labores de atención al cliente, recibimiento y resolución de quejas y consultas en campaña bancaria por medio de chat.
Servicio al Cliente
Responsable de realizar labores de atención al cliente presencial, mesero y barman.
Atención al Cliente personalizada
Servicio al Cliente, Manejo de Caja
Responsable de realizar labores de atención al cliente y manejo de dinero en caja.
Administración y manejo de Archivo
Responsable de realizar labores de administración y manejo de archivo para la empresa.