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Ferkaa
Product Manager
Video resume
Contact
Competencies
Demonstrated experience with Online Marketplace Management.
Demonstrated experience with Product & Market Research.
Demonstrated experience with Customer Experience.
Demonstrated experience with Tourism Product Coordination.
Demonstrated experience with Supplier & Vendor Communication.
Education
Languages
Summary
Product Manager open to new opportunities
Experience
E-Commerce Store Manager
Managed e-commerce operations across Etsy, eBay, Amazon, Jumia, and Shopify, including product research, product listings, order processing, inventory monitoring, customer support, and resolving order-related issues. Maintained accurate product information and supported smooth day-to-day online store operations.
E-Commerce Store Management & Online Operations
Research products, customer demand, competitors, pricing, and marketplace trends to support product decisions.. Manage product information, listings, titles, item details, pricing, inventory monitoring, and order-related activities across online marketplaces.. Support customers by responding to questions, resolving order or product issues, and maintaining a positive customer experience.. Coordinate supplier and order information, monitor fulfillment details, and keep online store activities organized.. Review store activity and performance information to identify areas for improvement.
Waitress / Service Crew / Cleaner
Provided customer-facing service in a busy restaurant environment while maintaining professionalism and attention to customer needs.. Supported a clean, organized, and welcoming environment for guests.. Communicated with customers and team members to support smooth day-to-day service and resolve issues promptly.. Worked efficiently under pressure while maintaining service standards.
Sales / Production Assistant
Assisted with packaging and arranging products, supporting production activities, and preparing items for customers.. Handled customer-facing sales activities and communicated product information clearly.. Supported organized product handling and day-to-day operational tasks.
Skills
Video Transcript
Video Transcript 1
Hello, my name is Rebecca Regina. I'm from Ghana. I have experience managing e-commerce store on SO, eBay, and Amazon, including product list, orders management, customer support, and resolving other issues. I'm organized, hardworking, a quick learner, and I'm excited about the opportunity to contribute to your team. Thank you for considering me.