Experienced customer service agent with a focus on account management, technical support, and client satisfaction. Skilled in communication, problem-solving, and administrative tasks, with a recent role at Doordash handling complex inquiries and swarms.
Provided exceptional customer support and issue resolution in fast-paced environments.
Demonstrated excellent communication during client interactions and team collaborations.
Resolved technical and account-related inquiries efficiently, improving customer experience.
Handled administrative tasks and managed multiple dispatch requests effectively.
Doordash
Started as a Dasher Tier 3, handling calls related to account issues, account updates, and various inquiries., In the past year and a half, transitioned to the Global Advocate team, focusing on resolving swarms and web cases, delivering top-tier customer service in the shortest time possible.,...
Qualfon
Pizza Hut
Licenciatura
Utilized negotiation skills to manage account updates and customer requests.