Fernando

Demonstrated experience with Written Communication.

Demonstrated experience with Verbal Communication.

Demonstrated experience with Computer Systems.

Demonstrated experience with Virtual Tools.

Representative at a utility company, where I scheduled appointments for gas and electricity services and assisted customers with service-related issues., Utilized various software systems and virtual tools to efficiently manage appointments and resolve customer inquiries.

Representative at a banking campaign, assisting clients with credit card issues, transactions, fraud, and disputes., Provided technical support for online accounts, ensuring efficient solutions and excellent customer service.