This is my profileContact via CazVidFernando
Contact
Ciudad Sandino, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Written CommunicationIntermediate
Demonstrated experience with Written Communication.
Verbal CommunicationIntermediate
Demonstrated experience with Verbal Communication.
Computer SystemsIntermediate
Demonstrated experience with Computer Systems.
Virtual ToolsIntermediate
Demonstrated experience with Virtual Tools.
Education
Bachelor Degree in Psychology
Colegio Bautista Betania
Completed December 2019
Bachelor of Science and Letters
Universidad Del Valle
Completed August 2024
Experience
Costumer service agent
Ibex
August 2024 - January 2025
Representative at a utility company, where I scheduled appointments for gas and electricity services and assisted customers with service-related issues., Utilized various software systems and virtual tools to efficiently manage appointments and resolve customer inquiries.
Costumer service agent
Foundever
December 2023 - August 2024
Representative at a banking campaign, assisting clients with credit card issues, transactions, fraud, and disputes., Provided technical support for online accounts, ensuring efficient solutions and excellent customer service.
Skills
Written CommunicationVerbal CommunicationComputer SystemsVirtual Tools
Published on CazVid - Jul 3, 2025