This is my profileContact via CazVid
Fidel
Customer Service Rep with strong technical troubleshooting skills
Video resume
Customer Service Representative
My name is Fidel, I am from Panamá and I am looking for a Customer Service Representative position. I am the ideal candidate as a software engineering student with technical expertise and strong project management skills and my programming knowledge, I can quickly troubleshoot complex issues and adapt to various software systems. My excellent organizational skills enable me to handle multiple customer inquiries, ensuring understandable responses.
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Managed customer inquiries, ensuring clear and effective communication.
Technical TroubleshootingIntermediate
Utilized programming skills to identify and resolve system issues quickly.
Project ManagementIntermediate
Applied project management skills within software engineering contexts.
Software Systems AdaptabilityIntermediate
Demonstrated ability to adapt to and work across diverse software environments.
Summary
Software engineering student with strong problem-solving and customer support skills, experienced in troubleshooting and adapting to multiple software systems.
Key Achievements
- Handled multiple customer inquiries with organizational efficiency
- Leveraged programming knowledge to troubleshoot complex software issues
- Adapted to various software systems, demonstrating versatility in technical environments
Skills
Customer ServiceTechnical TroubleshootingProject ManagementSoftware Systems Adaptability
Published on CazVid - Jul 3, 2025